Last Updated: November 2025
 

This Refund Policy explains how billing, cancellations, and refunds work for Zyric LLC (“Zyric,” “we,” “our,” or “us”).

Zyric provides a subscription-based software platform designed for restaurants. By subscribing, you agree to the terms below.
 

1. Monthly Subscriptions Are Non-Refundable
 

Zyric operates on a month-to-month subscription billed through Stripe.

Because access to the platform, data analytics, and AI features is provided immediately, all subscription payments are non-refundable, including:

• Current month’s charges

• Previous billing cycles

• Partial usage periods

• Early cancellations

• Unused features

This policy aligns with common SaaS industry standards.
 

2. Cancellation Policy
 

You may cancel your subscription at any time.

When you cancel:

• Your access remains active until the end of the current billing period

• No future charges will occur

• No refunds are issued for the current or previous periods

To cancel, contact us at cverostick@zyricapp.com.
 

3. Billing Errors
 

If you believe you were incorrectly charged (duplicate payment, wrong amount, etc.), contact us within 7 days of the billing date.

We will review the request and issue an adjustment only if the charge was made in error
.

4. Service Issues Are Not Grounds for Refunds
 

Refunds are not provided for:

• Perceived lack of value

• Operational decisions made from AI insights

• Staff or employee misuse

• Failure to properly use the platform

• Temporary downtime or maintenance

• Incorrect data entry by the restaurant

We will, however, make reasonable efforts to resolve issues quickly.
 

5. Free Trials 

Zyric offers a free trial for 30 days:

• You will not be billed until the trial ends

• If you do not cancel before the trial ends, your subscription will automatically begin

• Trial charges are non-refundable

​

6. Chargebacks
 

Filing a chargeback through your bank or credit card company without contacting us first may result in:

• Immediate suspension of your account

• Permanent termination of services

• Forfeiture of all associated data

We encourage you to contact us first so we can resolve billing concerns.
 

7. How to Contact Us
 

For cancellations, billing questions, or account concerns:

Zyric LLC
Email: cverostick@zyricapp.com
Address: 124 Stonybrook Lane, Johnstown, PA 15904